Full-cycle recruiting for hourly, salaried, and leadership roles
Job descriptions, structured interviews, and offer letters
Interview guides and scorecards
Onboarding program design and delivery
Performance reviews and feedback
Culture development, team events, and offsite planning
Rewards, recognition, and engagement strategy
Compliance, offboarding, and HR administration
Executive support and systems audits
Vendor selection and management
Process documentation and knowledge base setup
Workflow optimization and light finance operations
Hi, I’m Jessa Graves, founder of HelpStart and your first ops hire (on demand). I’m a PHR-certified People and Operations leader with 10+ years of experience across HR and business operations. I’ve owned the full employee lifecycle and led initiatives that shape how teams hire, grow, and work together.
I’ve been an early hire at three startups and led Ops and later People Ops at WorkStep through key stages of growth. I built and scaled systems from scratch, owned company-wide programs, and drove strategy across onboarding, engagement, compliance, recognition, and culture.
HelpStart exists to give small businesses and startups flexible, strategic support. I believe in lean systems, clear communication, and building operations that scale with intention.
Credentials & Experience
PHR Certified
Early hire at 3 startups
Strategic People & Ops leadership through all stages of growth
Owned the full employee lifecycle including recruiting, onboarding, engagement, compliance, and offboarding
Led IT operations and cross-functional companywide initiatives
Tools: Slack, G Suite, Asana, Lattice, Workable, Justworks, Vanta, Jira, Notion + more
“HelpStart came through during one of our busiest seasons, when our team was stretched thin and juggling two open roles. Not only did they help us hire two fantastic people, they also gave us multiple top-tier candidates for each role and helped strengthen our hiring process overall. Thanks to HelpStart, we were able to stay focused on the work we do best without dropping the ball.”
Nate Travers, Founder & Owner, Rendered.co
Want to explore working together? Reach out below and we’ll follow up within 48 hours.
Or email directly: hello@helpstart.co
Connect on LinkedIn: linkedin.com/in/jessagraves